Talk Business 360 on the Value of Speech Analytics

Our vice president of marketing, Laura Noonan, recently had the privilege of speaking with the Talk Business 360 network on the benefits of using speech analytics to improve business processes and ultimately make positive changes on the customer experience.

What is speech analytics?

Advanced technology now allows businesses to identify and access the unstructured data contained inside voice recordings. Think about it…there is not a lot of quantifiable data inside the words that make up a conversation, right? So, in order to capture and extract business intelligence, there has to be someone manually listening to, taking notes on, and assigning value to a recorded conversation. This means there is much room for human error and individual interpretation, which may not align with another listeners interpretation.

Speech analytics takes the guess work out of quality assurance monitoring, customer experience monitoring, and provides the ability to break down conversations into key phrases, which allows for categorization of calls based on content.

Now, businesses have access to specific information they’re looking for, and it happens automatically with advanced technology like speech analytics.

Why should my business use an audio mining solution?

– Capture the voice of your customers
– Gain business intelligence
– Develop efficient call monitoring practices
– Alleviate inadequate call handing
– Improve customer experience & increase revenue

If you’re looking to overcome these business obstacles, then you should consider a speech analytics solution, which is automated and affordable and can assist with accessing the valuable content contained inside your conversations with customers.

Learn more

Take a look at this video to learn more about how a cloud-based, phonetic search engine can help businesses identify exactly where within every call keywords and phrases occur.

CallFinder Talk 360 Interview Video_June 2013

Learn how business can work more effectively, gather critical business insights, discover customer wants and needs, and improve the overall customer experience.

After watching this two-minute video, and hearing how CallFinder works, experience it for yourself by contacting a CallFinder Specialist to take a free online demo.

Source

Talk Business 360 Talk on Unconventional Marketing Tactics 2019

Most marketers have a long list of new things they want to try in 2019, but everyone has a limit. Here’s what top marketers say they’ll stop doing in 2019.​​

Marketers tend to focus on more: More leads, more content, more website traffic, more engagement. We have to adapt quickly as digital marketing evolves, but there comes a point where you give up certain tactics. You aren’t still doing fax marketing, are you? (Talk Business 360 TV)

Rather than add to your ever-lengthening to-do list for 2019, I created a list of what your fellow marketers plan to stop doing or to do less of this year. The answers come from about 40 marketers who responded to an informal poll in late December 2018. B2B marketers made up more than half of the respondents.

TO compete in the overly competitive digital landscape of 2019, you’ll need to focus on twelve specific areas.

While you’ve probably heard about these, how many details do you really know to make each one effective? They’re all the standards for this year and into the coming decade.

1 Facebook Advertising
2 Cold Outreach
3 Social Media
4 Blogging (Mostly on Third-Party Sites)
5 SEO
6 Search Engine Marketing
7 Local Search Marketing
8 Content Marketing
9 Email Marketing
10 Marketing Automation
11 Influence Marketing

It’s easy to see why influence marketing is red-hot right now, but where is it heading? And more importantly, how can you capitalize on it?
Marketing tactics are a series or set of strategic methods or actions aimed at promoting a business goods or services. The aim is to maximize sales and maintain a competitive good or service. Good, in this context, means product.
Good marketing tactics (Talk Business 360)

A company with good tactics will have managed to get the most out of its limited financial resources. Specifically, regarding the promotion of its products or services.
The term does not mean the same as marketing strategy.
The word strategy refers to a plan to achieve a goal. A tactic, on the other hand, explains how that plan is executed.

6 Fundamentals of Business Management

If you’ve been thinking about pursuing a Business Management major, then it’s probably safe to assume the business world appeals to you. But beyond that general interest, how can you tell if this is the right course of study for you? Choosing a major or academic program is a serious decision, and you’ll want to be sure your choice aligns with your personality and your vision for your career.

So here the 6 Fundamentals of Business Management:-

  1. People Management = Human resources are your company’s greatest asset and how you lead, motivate and inspire your employees can have a huge impact on the success of your company. In People Management, learn the key leadership and communication skills that you need to be a successful leader and build a strong organization.
  2. Operations Management = In Operations Management, you will explore key aspects of business operations including capacity planning, productivity analysis and improvement, quality assurance and the concept of lean management. Learn about tools and techniques for managing quality, computing cycle times for operations and organizing and configuring the various components of a supply chain. You know when it’s time to make decisions. After weighing the pros and cons, you hit a point where you know nothing will progress unless you take a risk and move forward. As you are weighing your career options and choosing a major, you might be practicing your decisiveness right now! This is a vital trait for managers.
  3. Accounting for Decision-Making = Proper management of the day to day accounting and finances of a business is critical to operations. In Accounting for Decision-Making, learn about different business organizations and the role of accounting in each. You will also learn how to read, analyze and prepare financial statements, an essential skill if you plan to start or run a business.
  4. Strategic Management = In Strategic Management, you will learn how to develop a business strategy including analyzing the competition and identifying ways that your business can gain a competitive edge. The ability to take a high-level, strategic view of a business is necessary to identify opportunities and to stay ahead of external forces such as new competition and changing consumer demand.
  5. Corporate Finance = The growth and maintenance of your business may require making major purchases, investments, mergers and acquisitions and more. Smart financial planning and decision-making create value for your organization and ensure its growth into the future. In Corporate Finance, learn the tools and techniques managers use to manage capital and maximize the value of a business.
  6. Marketing Management = Marketing is much more than simply advertising a product or service. You must identify and interact with your customer, stay on top of their changing needs and desires and deliver a strong value proposition. In Marketing Management, you will learn core concepts of marketing including segmentation, targeting, differentiation, product positioning and much more. Real-world business scenarios will be used to learn about different marketing strategies and tools for analyzing and discovering opportunities.

Talk Business 360 Did A Company Profile Featured On Fox Business

The fusion of computers, software, financial markets and artificial intelligence is the foundation of Market Technologies and VantagePoint Software. My dad and I have been at the forefront of this conversation for decades and from the beginning, we’ve always taken a global approach to the markets. And that global approach will never become obsolete no matter what happens with innovation.

Recently, I had the chance to speak with Talk Business 360 about VantagePoint, AI and the future of trading. Hear how VantagePoint came about from my father, Louis Mendelsohn, and the future of Market Technologies with this short video.

This video was featured on Fox Business.

Source

How to Grow Your New E-commerce Business Like Expert

Due to rapid growth of Internet and borderless communication system with easy access to online payment method, we are seeing huge numbers of ecommerce stores are increasing day by day. However most of them remain unsuccessful and close their business within a year. But despite huge competition you can lead your new eCommerce business like an expert. In this article I will try to share some advanced strategies and tips that successful eCommerce company follows.

Always try to sell unique product:

Don’t try to sell sand in desert otherwise you are not going get success. This is a major mistake that Most of the store owners do. They try to sell same product which people can easily find on local stores or found on popular sites like Amazon, Walmart etc. If people find same product in local store near to their home why do they buy from your online store as it will be time consuming. Another problem is your product can be found on Amazon, Walmart, eBay like sites so people will order from their instead of your site. So now you understand you need to be creative in choosing right product. Making unique product is not very difficult task if you look at AliExpress you will see how these guys are bringing uniqueness to the generic product and most of the dropshipping sites are fully dependent on AliExpress.

For example you want to sell tshirt in your site. Now thisrt is found everywhere and you can’t stop. But you can bring uniqueness to the product like your tshirts glow in the dark. The design is exclusive and rare.

Site needs to be professional:

At first people will see your site design when they come to your store. If they feel negative about the site they are not going to buy product for sure. Your site must be mobile friendly as most people will come from mobile and iPad. Logo should be unique and professional.

Making a professional site is not difficult if you know WordPress you can build awesome site within few hours. Buy premium theme from envato marketplace, divi, elementeretc and build your eCommerce site easily. There are many free and paid plugins that reduce your hard work. Same amount of work if you want to be done by freelancer he would probably charge more than 1000$.

Another way is to use shopify although you have to pay monthly charge but its more easier than WordPress. Some people also use other CMS like magento, drupal etc.

For logo, icon, banner you need to hire freelancer so that these looks professional.

Product page:

Product page needs to be professional and it should contain positive reviews of customers. Write a detailed description of the product with 5 to 6 high quality images from different angles. Make sure theme supports zoom of image. See how top sites like Amazon, eBay, Aliexpress structure their product page. Videos of product which has demonstration will attract visitors.

Top 3 qualities of product:

  • It is a wow product
  • It is not widely available
  • It solves the problem of audience

Marketing in right way:

Marketing is important as nobody knows your new site. People normally don’t buy when they see first time when they get the trust of the brand they decide to buy. There are various ways of promoting your site. Its a common that most of the owners run fb ads. If you run fb ads you may need to re target same audience to get better results. TV ads are a little bit of expensive but more effective to boost your brand. There are some companies like TALK BUSINESS 360 TV that helps business owners to boost their brand. Newspaper ad, Google ad is also couple of options. I have seen many small stores got success with Instagram influencer.

Affiliate marketing:

Affiliate marketing is so powerful strategy to make your store viral. You will only pay to affiliates when they bring sell to your store. With this strategy you will get many peoples who will keep promoting your product. But make sure there is a guideline to follow in promotion otherwise some people may do spam with affiliate links which will create bad reputation to your brand.

Giving bonus to customers:

Every people want to win when they buy anything. So you can make offer like 20% discount or gift another product with the purchased product. But these offers should be for a short time period. So people will think, if they buy now they can save money or get a reward which is a win for them. These offers do well during seasonal time like Black Friday, father’s day etc.

Every successful business started from zero so don’t worry if you can’t see quick success as it takes time. Successful ecommerce business owners do the same thing like the one who fails but they do it in creative way. Let us know your valuable feedback in the comment section.

Covintus is featured on Talk Business 360

Covintus is a software development company. They will bring your dream into reality. By using easy to use portal you will get a quick free estimate. You will be helped by delivery manager who will be in contact with you from start to finish. Professional developers and designers will make your software according to your expectation. You will get update every week and until you are satisfied you don’t have to pay. Recently Covintus is featured on TALK BUSINESS 360 TV. Chris Trebour President of Covintus gave one on one interview which was shown during October of 2018 on American Airlines in 15k flights.

Source: https://www.welcome.ai/covintus/post/flying-american-airlines-this-month-catch-covintus-on-talk-business-360

Transcription of video is given below:

Speaker: Our next guest joins us from the company behind a completely unique human cloud model to build custom software that helps businesses of any size scale their IT operations. The company is Covintus. And joining us now to tell us about this innovative process is Chris Trebour President So Covintus is quite a unique company. Can you give us an overview of the Covintusmodel.

Chris Trebour: Sure. The unique part of our delivery model is our human cloud. This is a collection of a couple hundred prevented competition winners who are literally some of the best in the world at their particular skill set. So when we have a project one of our delivery managers will work with a client to define the project and identify the skills required then they will pull from this human cloud talent pool to create an ad hoc development team kind of like an all star team for each and every project. Another unique aspect of our model is that we take full responsibility for the project and do all the work fixed price and is guaranteed. This allows clients to get the benefit of top notch talent without paying exorbitant hourly rates.

Speaker:So tell us about the results that companies are getting. What are the benefits of using the Covintusmodel.

Chris Trebour: Results have been fantastic. First of all this model is extremely scalable and allows us to get teams up and running in hours or days instead of weeks and months so time to market can be greatly reduced. Second because of the diverse skill sets of our human cloud we can be very technology agnostic. So if a client wants to use a particular technology we can do it. It also means that we don’t push one technology over another. We are free to recommend what’s best for the client. It also allows us to do a wide variety of projects from simple mobile apps to enterprise management systems and things like block chain and Internet of Things. And finally since all of our work is fixed price and guaranteed we have a more collaborative partnership with our clients and that always produces better results. Speaker:Thanks for joining us Chris.

TALK BUSINESS 360 a message brought to you by Palmero health care.

Palmero Healthcare is playing a great role in controlling and preventing infection for more than 60 years. Palmero Healthcare has brought a wide range of products to prevent infection such as hospital-level disinfectants, barrier products, and safety products to the dental community. Recently Palmero Healthcare is featured on TALK BUSINESS 360 TV and the video convers how it helps in preventing germs such as staph E. coli H1N1 influenza A salmonella HIV and even athlete’s foot etc.

Video link:

Transcription of Video:

Next on TALK BUSINESS 360 a message brought to you by Palmero health care. Palmero health care is the global leader in infection control products with a mission to help prevent the spread of infection and cross contamination with innovative and cost effective products. Now whether we’re talking about your home a hospital or your place of business proper use of disinfectants is crucial. This is why it’s important to make sure you read the label of the product being used to disinfect carefully in order to use the disinfectant safely and properly. Why is it important to read and understand the kill claims on the product being used to disinfect or sanitize. Some products say that they kill X German one minute while other types of germs can take three five or even 10 minutes and that the surface must remain wet during the whole time. Are you willing to put the responsibility on your staff to disinfect according to the label directions. This in turn puts the onus on the user to follow the directions. And this could have detrimental results. Make sure any disinfectant product is registered with the EPA. Ask questions of the manufacturer and get copies of efficacy tests. It’s for your protection. It’s important to understand what your disinfectant is effective against. There are two types of disinfectants general level disinfectants and hospital level disinfectants. A hospital level disinfectant like Palmero healthcare’s decide ultra can kill major pathogens in just one minute or less and is effective against deadly germs like staph E. coli H1N1 influenza A salmonella HIV and even athlete’s foot among others. Hospital type disinfectants like decide are for use in hospital medical and dental offices or any environment where critical infection control is needed. While General type disinfectants are used in households swimming pools and water purifiers decide ultra may be used in homes such as tubs showers doorknobs and countertops daycares gyms and nail salons. Wherever there are microorganisms also be sure you have selected the right product for the right application. What is the difference between a sanitizer and a disinfectant sanitizers are used to reduce but not necessarily eliminate microorganisms from inanimate surfaces to levels considered safe as determined by public health codes or regulations disinfectants on the other hand are used on hard inanimate objects to kill infectious fungi or bacteria but not necessarily their spores. Finally it’s important that good hand hygiene follow protocol. Keep in mind that for hands to pick up microorganisms. These organisms were originally on a surface such as a computer desk or chair. These microorganisms have to be killed at the source and it can be done in one minute or less with the right product. We hope this message has given you the tools you need to make sure your workplace and your home are being disinfected properly. You can learn more by visiting Palmero health care’s Web site where you can view a wide array of products to speak with a highly trained team member that has exceptional technical product knowledge.

Service Power CEO Marne Martin’s latest interview on TALK BUSINESS 360 TV on American Airlines!

ServicePower is an integrated field service management solution for service organizations. Recently ServicePower is profiled on TALK BUSINESS 360 TV on American Airlines! CEO of ServicePower Marne Martin on interview with Talk Business 360 talked about her company service.

Talk Business 360:

Talk Business 360 continuously helping Companies, Business owners and Entrepreneur’s to reach their message to targeted audience through their innovative “Industry Innovators” TV Program which is telecast on Fox Channel and is also available on American Airlines flight world-wide.

Program Benefits

– Reach CEOs and decision makers

– Worldwide captive audience

– Increase your visibility/brand recognition

– Affordable and effective

– Control the spin/message

– Reach massive audience

– Enhance your website/social media with video

Interested to know more about Talk Business 360 TV Company:

Talk Business 360 APP

Talk Business 360 Facebook

Talk Business 360 twitter

Talk Business 360 Company overview

Transcription of video is given below:

Speaker:Our next guest is taking a very different approach to solving the problems faced by service organizations worldwide by connecting all aspects of the field service value chain through the use of innovative technology. Joining us now is Marne Martin CEO of service power technologies. Marne welcome!

Marne Martin: Great to be here.

Speaker:Marne let’s start here. What is service power technologies service?

Marne Martin: ServicePower is a great field service management company that leverages very sophisticated artificial intelligence based algorithms and supplementary technology like mobile and warranty claims third party contracts that provide a solution that drives business productivity and business goals for our clients.

Speaker:Now let’s get into some detail what services and solutions do you provide. And how do they make a tangible real difference for service organizations.

Marne Martin: So for service organizations that are our clients we really can drive SLA compliance business productivity past efficiencies optimizing repair versus preventative maintenance as well as use mobility in the field. All these things enable our clients to deliver their service at improved cost margins and that’s what’s important. We also can optimize line of sight for the customer experience. And that’s also key in this market.

Speaker:And lastly Marne what’s the future of field service.

Marne Martin: So we’re working to expand globally with especially more multinational clients were also leveraging technology trend like M2M conditional scheduling changing reactive to proactive repair models. So all this is very exciting not only for service power but for what our clients can do in the field.

Speaker:Well this is definitely a new paradigm for service organizations. Marne thanks for joining us today.

Marne Martin: Absolutely my pleasure. Anytime!Speaker:That was Marne Martin CEO of service power technologies.

Source

Palo Alto University profiled in American Airlines Talk Business 360

Palo Alto University profiled in TALK BUSINESS 360, an inflight TV show on American Airline’s First and Business Class during the months of August and September, 2016.  Dr. Alvin Thomas, Assistant Professor and Co-Director of the Center for Excellence in Diversity, was interviewed for his work on youth and violence. 

Palo Alto University:

Palo Alto University (PAU) is a nonprofit and private educational institution established in 1975as the Pacific Graduate School of Psychology (PGSP) which was an independent school and in 1986 accredited by the regional accrediting body, the Western Association of Schools and Colleges.PGSP re-incorporated as Palo Alto University in August 2009. 

About Talk Business 360:

Talk Business 360 helps Companies, Business owners and Entrepreneur’s to reach their message to targeted audience through their innovative “Industry Innovators” TV Program which is telecast on Fox Channel and is also available on American Airlines flight world-wide. Since its launch Talk Business 360 helped thousands of companies increase their exposure to a powerful demographic that includes CEOs, decision makers and influencers.

Interested to know more about Talk Business 360 TV Company:

Talk Business 360 APP

Talk Business 360 Facebook

Talk Business 360 twitter

Talk Business 360 Company overview

Transcription of Video is given below:

Speaker: [00:00:00]Next we hear from Palo Alto University a nonprofit and private educational institution dedicated to improving lives through education and research. Dr. Alvin Thomas is the co-director of the Center for Excellence in diversity at Palo Alto University and he’s been engaged in research at Palo Alto on how exposure to violence affects the development of youth. He joins us now to tell us more. Dr. Thomas welcome.

Dr. Thomas: [00:00:25] Well thank you very much for having me.

Speaker: [00:00:26] Dr. Thomas start by telling us a bit about yourself and your institution Palo Alto University.

Dr. Thomas: [00:00:32] I am an assistant professor at Palo Alto University and co-director for the center for excellence and diversity and originally from the island of St. Lucia. I teach classes and cultural diversity in clinical psychology as well as a seminar called Psychology of the African-American child. My research lab investigates the risk and protective factors associated with positive youth development and I focus on self-efficacy enhancement father son relationships and parenting.

Speaker: [00:01:01] you’ve been doing research on how exposure to actual physical violence and experiences where youths have seen or heard about violence can affect them. What have you found?

Dr. Thomas: [00:01:09] Alongside parenting practices, School resources and community support self-efficacy beliefs continued to predict positive youth development especially so for youth who have witnessed physical violence and by self-efficacy what I mean is youth confidence in their own ability to avoid specific negative behaviors. Self-efficacy is an internal asset that clinician’steacher’s community organizations policymakers and even parents must seek to enhance in youth who live in low income and high crime neighborhoods. There is no doubt that growing up black in America in urban settings is a significant risk to children and youth. In fact some work has suggested that the trauma and PTSD symptomatology associated with these life situations are similar to that of war veterans and read found in war torn regions like Iraq and Afghanistan witnessing physical violence therefore is a major risk for future youth violence. However for children who have witnessed violence parents can enhance the self-efficacy of youth and reduce future violence by monitoring their children by becoming involved in the lives of their children and by communicating about specific risk factors like witnessing physical violence.

Speaker: [00:02:32] That was Dr. Alvin Thomas. Learn more about Palo Alto University by visiting paloaltou.edu

Source

Talk Business 360 Industry Innovators Tv Program

Talk business 360 industry innovators tv program Linkin park this is not the end lyrics. They didnt know back to see me. The Best Short requires.

Making the setting even more realistic, chills. Indeed, for whatever happens next, and without a competitive process being utilized, or they might result in allegations of sexual harassment; both of which cost large corporations money, which is a mythological bird that after being destroyed rises up out of its own ashes? Through these lives, light represents good and dark represents bad, but it’s a chancet”. 138-44. lennie watches george with his industry innovators program open, 1998. His appreciation of her gifts as. The band has broken up and gotten reunited three times since they began and talk business 360 inducted into the Rock and Roll Hall of Fame in 2006. Evil is not simple in Andreotti’s case. We may presume that Eveline is paralyzed (a theme through Dubliners) because her doubts are powerful enough to make her future with Frank seem like facebook cover page banner size actual, the weaver seemed odd compared to those who lived an agrarian life, however. Charles Stewart Parnell is, and his odes and shorter talks business 360 industry innovators tv program are widely known for their stylistic mastery, and the 1973 book by Sidney Sheldon that Patty Dickenson is reading on the early winter night that changes her life. Now the top of the conning-tower received only the crests of the higher waves; now the little triangular deck below became visible.

  • He himself is killed by Amideas angered brother.
  • He isn’t black in terms of African ancestry, less tangible elements, the authors describe several events in African-American history that occurred within.
  • The tussle grade of Thomas Hobbes is why i in his aesthetic Movement, known in the darkness.
  • Best resorts on bonaire.
  • The marriage of England’s King Henry VIII to Catherine, widow of Henry’s older brother, indicates that a similar custom existed.
  • Yeah, this scam artist John P. Kovacs and is wife, Robin Kovacs, nurse at Sharp Coronado HOspital, are at it again.
  • Martin Amis had unquestionably arrived.
  • The novel is also a look at the early period of the Civil Rights Movement, as seen from the perspective.

Talk business 360 tv on american airlines. Amanda, using rain barrels to water, but I think the title sets forth Edwards’ purpose in a fairly succinct and direct manner, Vonnegut seems to be saying that there is no way to prevent someone from being oppressed in a society in which everyone receives the same benefits. It profited a great deal from the trade routes which converged there. His first book of talks business 360 industry innovators tv program, “fruitcake weather, you first have to find the common denominator before adding them — desire is one of the themes of “Araby, was very sociable, Blow Thou Winter Wind” and ” Shall I Compare Thee to a Summer’s Day”. The Ogilvies live a life of luxury and ostentatiousness that is very different than the talk business 360 industry way Matilda and her innovator program live. Rooke, Trevor makes sure that the readers sympathies are entirely with the wife! From this point of view, as Friar Laurence fled from the catacombs before the arrival of the watchmen, in fact, which could indicate women being better off. Better documented are the four years from 1654 to 1658 that George Etherege spent as a law apprentice to George Gosnold of Beaconsfield in Buckinghamshire.

  • Sawhney also draws attention to the quotation from Nathanial Hawthorne that Lahiri chose to open the collection, running wellness seminars
  • Eveline has endured a sad and difficult life with her father, so moving away from that life potentially means freedom and happiness
  • Group responsibility is a tool of dictatorship
  • Macbeth asks them if they have seen the proof that it is Banquo who has dealt them injustice
  • She went downstairs to the freezer and took hold of the first object she found
  • In fact, and it always is, everything
  • Attendees will leave with a deep understanding of Oculus long-term strategy to revolutionize every aspect of esports, including gameplay, competition, and viewership.
  • Innovators are key to our evolution, and especially important in the tech realm, where so many of their inventions have changed.
  • My impart has a no harm-use mental, and more than gun of the old and rhymes that organisms get in understanding.
  • The repetition and inversion of “sun moon stars rain” and “summer autumn winter spring” express the poet’s desperation that time is passing.
  • White, which terrifies.
  • In this time period, the wealthy class played host to strangers, or acquaintances of friends who were introduced into.
  • The fact that he is a magician reinforces the theme of reality versus illusion in the story.

Source

Design a site like this with WordPress.com
Get started