ServicePower is an integrated field service management solution for service organizations. Recently ServicePower is profiled on TALK BUSINESS 360 TV on American Airlines! CEO of ServicePower Marne Martin on interview with Talk Business 360 talked about her company service.
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Transcription of video is given below:
Speaker:Our next guest is taking a very different approach to solving the problems faced by service organizations worldwide by connecting all aspects of the field service value chain through the use of innovative technology. Joining us now is Marne Martin CEO of service power technologies. Marne welcome!
Marne Martin: Great to be here.
Speaker:Marne let’s start here. What is service power technologies service?
Marne Martin: ServicePower is a great field service management company that leverages very sophisticated artificial intelligence based algorithms and supplementary technology like mobile and warranty claims third party contracts that provide a solution that drives business productivity and business goals for our clients.
Speaker:Now let’s get into some detail what services and solutions do you provide. And how do they make a tangible real difference for service organizations.
Marne Martin: So for service organizations that are our clients we really can drive SLA compliance business productivity past efficiencies optimizing repair versus preventative maintenance as well as use mobility in the field. All these things enable our clients to deliver their service at improved cost margins and that’s what’s important. We also can optimize line of sight for the customer experience. And that’s also key in this market.
Speaker:And lastly Marne what’s the future of field service.
Marne Martin: So we’re working to expand globally with especially more multinational clients were also leveraging technology trend like M2M conditional scheduling changing reactive to proactive repair models. So all this is very exciting not only for service power but for what our clients can do in the field.
Speaker:Well this is definitely a new paradigm for service organizations. Marne thanks for joining us today.
Marne Martin: Absolutely my pleasure. Anytime!Speaker:That was Marne Martin CEO of service power technologies.
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